Aidvantage Statements and Form 1098-E

Your billing statement shows your bill for a payment cycle. Account History shows payment activity, and Form 1098-E reports student loan interest paid for a calendar year.

Where to find your billing statement

  1. Use the Aidvantage login guide to sign in to your official account.
  2. Open your account inbox or document area and look for your most recent billing statement. Check the statement date if several bills are available.
  3. Look for the amount due, due date, and the loan or billing group shown. Your 10-digit account number appears on Aidvantage statements and in your account profile.

Aidvantage’s account features and document support

How to read the figures on your bill

FigureWhat it tells you
Amount dueThe amount billed for this payment cycle.
Payment due dateWhen the billed payment is due.
Current balanceThe outstanding balance shown for the loan or group on the statement.
Payment historyThe account record where you can look up a posted payment and its details.

Example. If a bill shows $175 due on November 18 and a $4,200 current balance, the bill calls for $175 by November 18. The $4,200 figure is the outstanding balance shown on that statement. Check your account for payments or other changes since the statement date.

How to get your Aidvantage Form 1098-E

Sign in to Aidvantage and open the tax information for the calendar year you need. If you’re locked out, Aidvantage’s automated phone system can provide 1098-E information at 800-722-1300. See Aidvantage’s student loan interest and tax statement instructions.

If you had more than one servicer during the year, check which servicer received each interest payment. Ask the applicable servicer for the interest amount or available form. The IRS generally requires the recipient of $600 or more in student loan interest from an individual during the year to file Form 1098-E. See the IRS Form 1098-E overview.

What to do if a statement or payment is missing

Confirm the statement month or tax year and check whether the account changed servicers. For a recent payment, compare the transaction with your confirmation using the payment history steps. For an older bill or history from a prior servicer, use the transfer records guidance.

Official sources checked .