About the Student Loan Account Guide

An independently published guide for U.S. federal student loan borrowers who need help finding the right website and understanding their account screens.

What we cover

The guide focuses on Aidvantage account access, payments, servicing transfers, and statements. Aidvantage and Federal Student Aid operate the official services linked from these pages. Use those services for sign-in, payments, and questions specific to your account.

How we check the information

We use publicly available guidance from Aidvantage, Federal Student Aid, and the IRS. Each guide links to the source for the relevant steps and shows when its sources were checked. Examples use illustrative amounts. For a change to your loan, confirm the details in your own account or with your servicer.

See Contact and support for the official channels to use for account help.